PRIORITY FOCUS AREAS

  • Food safety
  • Health & Safety (H&S)
  • Environment

RESPONSIBILITY

Group Technical Director, Central and business Technical teams

PRIORITY FOCUS AREAS

  • Employee retention
  • Employee training and development
  • Other employee areas: diversity, temporary labour

RESPONSIBILITY

Group and business HR teams

PRIORITY FOCUS AREAS

  • Community understanding and support

RESPONSIBILITY

Bakkavor businesses

MEASURING AND IMPROVING OUR PERFORMANCE

Performance in the three areas below is highlighted in our KPIs section. Other CSR measures are reported in our more detailed 'Our responsibilities' report.

HEALTH & SAFETY
Major accidents per 100,000 employees.

EMPLOYEE RETENTION
% retention rates for managers and site-graded employees.

EMPLOYEE SUCCESSION
% employees (above a certain band) who have been reviewed every six months for career development.

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KEY STAKEHOLDER GROUPS

EMPLOYEES
Encouraging effective employee engagement and communication across, and within, our businesses.

CUSTOMERS
Building on our strong relationships to meet and exceed customer expectations.

LOCAL COMMUNITIES
Understanding our local communities and encouraging our businesses to support their needs.

SUPPLIERS
Working closely with key suppliers to engage on safety, quality and pricing for mutual long-term benefit.

INVESTORS
Communicating in an open, timely and unbiased manner with current and potential investors.

INDUSTRY
Taking an active role in industry working groups to ensure we are part of the debate.

COMMUNICATING MORE EFFECTIVELY WITH OUR EMPLOYEES

At our 2012 Group Employee Forum we relaunched our values using a new 'winning team' theme to bring them to life and to embed them across the Group. The new look values are now being rolled out across the Group.

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SOME PRIORITY FOCUS AREAS FOR 2013

HEALTH AND SAFETY
Continued development of our proactive accident prevention culture.

ENVIRONMENT
Working with our partners to improve further the amount of waste diverted from landfill.

EMPLOYEE DEVELOPMENT
Implementation of a revised development and succession programme and related measures.

EMPLOYEE ENGAGEMENT
Bespoke training to enhance the effectiveness of our Site Employee Forums.

INDUSTRY ENGAGEMENT
Helping to tackle long-term youth unemployment.

SKILLS FOR WORK

In September 2012 we took part in a nationwide industry initiative in the UK to help tackle the issue of long-term youth unemployment through Skills for Work workshops. A number of our sites held half-day training sessions on CV writing and interview techniques.

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Bakkavor has five core values that directly influence the way we run our business. Our values define and shape our culture; they are what make Bakkavor different.

CUSTOMER CARE
We are committed to supplying outstanding quality, value and service, never forgetting that our relationship with our customers is pivotal to our success.

CAN DO
We encourage personal initiative and empower our people to make things happen. Our motivation comes from a determination to succeed in all we do.

TEAMWORK
We believe everyone has a valuable part to play in the success of the business. We aim to communicate effectively and are committed to the highest standards of ethics and integrity.

INNOVATION
We thrive on challenges, looking for innovative ways to grow and improve our business further.

GETTING IT RIGHT, KEEPING IT RIGHT
We strive to deliver the right result every time in the most effective way, providing value for our customers and stakeholders alike.